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Chat Support
What is a Chat Support Service
Chat support is a common method of customer service or support that offers assistance to customers through the use of a messaging app or online chatbot. Delivered by live agents or through artificial intelligence (AI), chat support supplements more traditional customer service channels, such as voice or email.
Adsntech, provides Handling customer queries on Web Chat, E-mails and Social Media. Educate current and potential customers with product and service information. Maintain accurate customer records. Identify and escalate priority issues to the Team Leader and Ops Team.
Why To Hire Us…
We have all the skills and experience listed in chat support requirements, and we are confident that we can make an immediate impact on your company. It’s not just our background in leading successful projects for Fortune 500 companies, but also the passion for the industry that drives me to succeed.
Chat support is a common method of customer service or support that offers assistance to customers through the use of a messaging app or online chatbot. Delivered by live agents or through artificial intelligence (AI), chat support supplements more traditional customer service channels, such as voice or email. When facilitated by live agents, chat support offers customers the opportunity to receive responses in real time, while maintaining human connection and empathy. For companies that opt to use a chatbot, support can be made available at all hours, giving customers the opportunity to resolve simple issues at any time of day or night.
We have all the skills and experience listed in chat support requirements, and we are confident that we can make an immediate impact on your company. It’s not just our background in leading successful projects for Fortune 500 companies, but also the passion for the industry that drives me to succeed.
Chat support is a common method of customer service or support that offers assistance to customers through the use of a messaging app or online chatbot. Delivered by live agents or through artificial intelligence (AI), chat support supplements more traditional customer service channels, such as voice or email. When facilitated by live agents, chat support offers customers the opportunity to receive responses in real time, while maintaining human connection and empathy. For companies that opt to use a chatbot, support can be made available at all hours, giving customers the opportunity to resolve simple issues at any time of day or night.
Chat support allows customers to connect with brands at their convenience, without having to pick up the phone. By connecting through chat support, customers receive instant responses in real time, expediting issue resolution and increasing customer satisfaction. When connected with a chatbot or live agent, customers can continue to multitask, all while working toward issue resolution. Companies that implement chat support can expect higher rates of customer satisfaction and improved relationships over time, along with cost and time savings.
We work with a passion of taking challenges and creating new ones in advertising sector.
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- 134 STUART AVE, Valley Stream, NY, 11580
Pakistan
- 81-C Commercial Umer Block, Bahria Town, Lahore
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